Oh... Maybe she could take advantage of that anecdote. That wasn't what she had expected, but that response was a welcome development. Much better than her telling the real story of the "Lady Who Knew Everything."

"We all know someone like that, don't we?" She served the non-existent tea. Customers would want to be free of their daily worries, but they'd also want for the experience to be personal, right? Not be treated like a number on a list, otherwise what was the point. "It does sound like this grumpy friend of yours is quite the person, hm?"